Ways to Restore Your Surge Capacity

As we all go into the end-of-year holiday season, tiredness and fatigue are setting in. Referring to this feeling, last week I heard someone say that they felt as though their surge capacity had been depleted.  And that resonated with me. Our “surge capacity” – our ability to put in that extra energy to move forward – allowed us to be able to rally and adapt to the uncertainty and stress the pandemic caused, and to push ourselves forward – mentally and physically.

But now, months later, the tiredness kicks in and may seem to overshadow everything else in our lives. So how can we deal with this? An electrician would tell you that when there’s a power surge, it can cause a power outage and shut everything down. To re-establish electricity, you would first need to unplug all devices and then you would need to reset and repower

  • So how do you unplug? Long walk? Unscheduled naps? Baking? Not only is it OK to be tired, it’s completely normal and human. What is important is figuring out what you need to do to unplug – and then going and doing it. As often happens, just “unplugging” makes things magically work again. 😊
  • What are ways you reset and repower? Each of us has our own way; here are some of my favourites:
    • Share your feelings with those to whom you are close. We tend not to share the burden. Opening up not only diffuses the emotional charge and sense of loneliness, but showing vulnerability allows you to connect on a deeper level with those around you. Often, these conversations fill you up and have the power to help you re-savour and reconnect with the world.
    • Move! Go for a walk, do yoga, dance, whatever might help you change perspective and literally shake things up – and if you can do it outside, all the better; we all know the benefits of a change of scenery and fresh air.
    • Seek out people who inspire you, who give you energy. Studies show that the people you interact with daily impact your worldview and your sense of possibility and potential. Expand yours.
    • Reach out to those who may be lonely. Many might be grateful that someone made an effort to listen to them, and you might also benefit from the connection.

My friend Mauro, who is a marathon runner, uses a trick that he learned through his races to help him get through these times. Often in the middle of a race he becomes very tired but still has miles to go. So he changes his focus from where he is at the moment (exhausted, tired) to where he wants to go (successfully finishing the race). I find this big-picture mentality very useful. How can we “zoom out” our attention to get a broader view? Maybe we should focus on the longer term: on the summer, when we will all (hopefully) be out and about in a much safer world. 

Until then, all the very best for a restful, peaceful holiday season. May the new year be fruitful and bountiful for us all!

In the hopes of repowering both myself and you, I send you a huge virtual hug – and now I’m going unplug by having a glass of wine and watching Netflix.

Warmest Wishes,

What Renovations On My House Taught Me About Changing

I’m having work done in my house. Workmen everywhere. My beautiful, peaceful home has become a series of discontinuous and disharmonious hammering sprinkled generously with dust. It coats everything: the walls, the paintings, our mouths, nose and ears. We cannot get away.

But as I’m thinking about the discomfort and annoyance, I am also excited about my new bathrooms and my new balconies. I can imagine peaceful oases of candle light, calm and positive vibes. 

Isn’t most change like this?

  • The confusion, misplacement of normality and normal things, your space.
  • The clogging up and difficulty of even basic functions – breathing, moving.  Everything is touched, despite all best efforts to contain the dust and damage.
  • The instability of living in a space that, though is yours, is so upended.  You’re not in control.  You have to rely on others, the system.

BUT. What makes this worthwhile?

  • The vision: I know what things will look like, what I’m going for. I have a clear picture in my head. Even as the little glitches, delays, re-routing comes up. I know how to make my decisions, because I know where I’m trying to get to.
  • Being surrounded by the right people – both to get the job done as well as to help you through it.
Fabio and Elio, a fantastic duo!

Change is uncomfortable. It is often messy and can clog up every aspect of your life. But people really only change for two reasons:

  1. They hate where they are so much that want to get out.
  2. They have a clear vision of where they want to be – one that excites and propels them; one that allows them to overcome even the worst obstacles. One that allows them to put into perspective the pain they feel today.

What makes you change?

Navigating the “New Normal”

What a 2020 we’ve had so far!  Sometimes when I think of all that we have gone through — trying to make sense of the pandemic, navigating workplaces that will never be the same, and dealing with hyper-connection (electronically) in a physically disconnected world — I get exhausted.

Unfortunately, disruption will continue, in one form or another, and we all need to find ways of adapting and thriving in this “new normal”.  My wish is that we all learn to do this this with a degree of grace and stability.

To this end, I wanted to share with you an article I wrote earlier this month for Forbes on what organizations, and we as individuals, can do to get better at staying grounded and energized in this rapidly evolving and changing world. 

Here are a few of my key insights (hint: they all require working on ourselves):

· The need to look beyond skill and competency building, and include the deeper foundations of mindset and cognitive agility.

· To be a great leader today means having a learning and listening mindset.

· The problem is that it is very hard to sit with the discomfort of having to change to do the deeper work of personal transformation. Development programs are great at offering new information or perspectives, but not as great when you need to wrestle with the uncomfortable questions that come from challenging yourself in order to change or grow. When we look to grow as leaders, we tend to shy away from difficult or uncomfortable conversations with ourselves and we don’t want discomfort while we stretch to grow. Nonetheless, if we want our leaders to grow, we have to push them to work more deeply on themselves.

Here is the link to my article:
How To Ensure Your Leadership Development Programs Give You The Results You Need

Get your notes out and let the learning begin

Let’s lead the way.  By starting with ourselves.

My Thoughts Entering Phase 2 of Lockdown in Italy

Last Monday, May 4th, Italy started Phase 2 of our lockdown. I woke up early that morning to the sound of cars outside my window. After living with silence for well over two months, the gentle whir of the few cars passing by woke me up. Never before had I realized how that sound was the background soundtrack of my mornings.

Just as the restrictions came upon us in stages, so will their removal. This phase allows for a very limited set of businesses to start work again. The rest of us, however, are allowed out only to exercise and visit our loved ones, one at the time (you can imagine the lively discussions as to who could fall into this group. Does your lover count? Your second cousin? Your drinking buddy without whom you couldn’t get through life?).

Like a child anxiously waiting for Christmas morning, I was beside myself with the anticipation of getting out for my morning power walk. And it was glorious, being able to walk around the streets as far and as long as I wanted.  I felt as though I were breaking free.

There were fewer people than I thought, although, admittedly, it was early in the morning.  But there was still a percentage of the people who were out without masks, or rather, often wearing their masks on their chins, running, or strolling and chatting in little groups as if all was good.  At first, I just ignored it, but the more people I saw like this, the more anxious I became, trying to work out routes with not too many people around. The majority of the people were all in masks, just trying to get fresh air, but still….

Each day more and more people have ventured out. Many that I spoke to shared my feelings: joy of freedom tinged with apprehension. After living in a cocoon for 10 weeks, was it going to be OK to venture out?  Were we being paranoid or cautious?  Milan’s mayor, in quite colourful and forceful language, had to threaten people that he would close back up the Navigli area, a favourite spot for “aperitivi”, because of the partying crowds, many of whom were unmasked.

I know that, like me, the whole population is much more emotionally ragged than we were two months ago. After months of isolation and self-restraint, the impulse to indulge, just a little, is pushing us. We all want to just hurry up and move on.

I remind myself that like most transformations, this transition process is iterative. At the beginning of lockdown, I had to spend time going within and anchoring myself.  I find that I’m now repeating the process as I enter the next round of the cycle.  How do I go out (literally and figuratively) into the world? How do we move forward personally and collectively without leaving collateral damage?

I have always found Italians to be resilient and able to withstand even the toughest ups and downs.  It is this spirit that I am relying on – the conviction that, in the long run, “tutto andrà bene” – it will all work out.  We all have to work towards it; I certainly will.

But for now, I’m staying home a little while longer.

All the best,

Screen Shot 2017-10-11 at 6.04.50 PM

Moving Forward While Staying in Place

How the world has changed. Outside, spring is re-painting our landscape. Inside, mirroring the foliage, people are itching to push out of their buds, to unfurl into the world. But not yet. Still not possible. In my area, the lockdown rules are slightly relaxing, but we still have shelter in place orders.  Good news (GREAT news, actually) for me: our condo garden has opened up, as long as people stay sensible, keep social distance and mask up.

It’s hard to reconcile the contrast of vibrant spring days together with the worry of how/when we are going to unlock ourselves and re-emerge into the world.

Unlike other countries which might be more disciplined on a collective level, here we are known for our cheerful individuality and creative force which, on one hand, has brought so much beauty and talent to the world, but on the other hand, often translates into heated temperaments and lack of discipline. To minimize chaos, we are all going to have to navigate new rules, and they need to be understood and accepted by all. I worry how this will happen in a methodical way.

What we all share right now is that we are in different stages of our grieving: for the collective loss of a world we knew, but also for individual losses we each carry – of routine, of celebrating milestones, and unfortunately, of the people that are not with us anymore. Now almost two months into lockdown, everyone I know – friends, colleagues and clients – carries with them a sense of heaviness, of malaise. Many are having difficulty sleeping. Many feel emotionally fragile.

The topic that keeps coming up for me these days is one of polarities. For me, a skill that has always been important, but in times of long and sustained crisis is indispensable, is the ability to accept and reconcile polarities. How can we start living into the notion that two opposite feelings or experiences can be true at the same time?

On one hand we are asked to stay physically distant, to limit interactions. On the other hand, we need to connect with others. I strongly believe that this is a time to go deep within, to enter an inward reflective state. At the same time, I also believe we need to feel part of a bigger community and to hold space for each other, to bear witness to each other’s lives.

In myself I can feel the battle raging between needing to hear news, updates, and to express myself, but also not wanting to be drawn into the world of ranting and raving. I want to disengage from things that drain my energy, and don’t give me more clarity.

I also feel the tension between letting go and taking action. Part of me wants to shut down, let go of control and just stand with the flood of emotions. But an equally strong part of me wants to be more purposeful in where and how I spend my energy, in a way that is more aligned with my values; to behave today in a way that I will look back on and feel comfortable with, if not proud.

And finally, how do I merge the gratefulness I feel for what life has given me with the sense of helplessness we all share? I am immensely grateful that I am (relatively) unscathed. I have a roof over my head and food on my table, the economic stability to withstand months without income, and a network of friends and family around the world with whom to share my burden. I also feel helpless in the face of so many frightened and worried people who have lost livelihoods, health and family. I feel powerless that my support is limited to micro actions, and that many in power, all over the world, aren’t always making what I consider sound decisions.

But in the end, I think that all of this is OK. I cannot but remind myself of the Chinese concept of yin and yang, the cosmic duality – opposite and complementing energies which combine to create a whole; or yoga practise, which is comprised of opposing poses to balance the body.

It’s the same for us: we need to practise holding and being comfortable with different and conflicting thoughts and emotions at the same time. Every one of us is longing to move forward, with strength and steadfastness. We want to somehow catapult our way out of loss and closure and shutdown.

Perhaps, in times of challenges, the best way to do this, in the words of my High School friend Alex, is to look for ways to engage with the world – not with single mindedness, but with open-mindedness.
All the best,

P.S. If you’re in the mood, this is a beautiful Brandi Carlisle song that resonates for me in these times “You can dance in a hurricane, But only if you’re standing in the eye”

My thoughts: 5th week in home lockdown in Milan, Italy in a time of Coronavirus

Sirens. This is the sound I hear the most. The streets are now dead but the sirens are constant and unrelenting, their monopoly only interrupted by the church bells which ring every hour.

If you have read my previous posts*, you know how quickly the story has changed and evolved. Today, it looks like the trend seems to be slowing down. New infections are slowing, as are the number of deaths. The collective exhale is palpable.

There is still confusion – there was a decree (quickly withdrawn in Lombardy) that allowed parents to walk outside with little children. Like so many, we watched aghast. This was quickly clarified in its limitations, but confusion still lingers.

And by now many of us know people who have died because of the coronavirus. They died alone, without any loved ones around, with no one to send them off, as funerals are now not allowed.

There are lots of words to describe how we are feeling: scared, exhausted, worried, fragile, angry, overwhelmed. But loss underlies everything. We have lost people in our community and continue to do so, we have lost our old life and don’t know if it will ever come back, we are losing businesses, many of which were family owned, we are losing life milestones because of cancelled graduations, weddings, births, funerals. Many have lost dreams, the careers they were to start. Each one of us has our own stories of loss.

And as many larger-than-life tragedies, the poor and the weak are hit disproportionately. The homeless, the refugees, the huge cadre of service and hourly wage workers who are now struggling to pay the rent, for food, utilities. As this virus spreads around the world, I just cannot get my head around the magnitude of suffering for people who live on the streets, work for nothing and for whom we have no real solution.

For those of you reading this from the US, I feel for you. It’s going to be tough; it’s going to be supremely difficult. But there is a light at the end of the tunnel. A week ago, in Italy, we didn’t see any light. Now we are starting to see signs of a distant glimmer.

We also now have some data. At first, many weren’t sure if we could trust the numbers out of China, now we understand how this curve is fairly standard, and how it takes shape with vs. without interventions. We know what works. (Stay at home, people!). And regardless of how accurate China’s numbers really are, the truth of the matter is that they now have people are starting to walk around, albeit with a mask, but out and about.

Here in Italy, we are also starting to see some recovery. We see news of people in their 80s getting better, of a 101-year-old that recovered.

So yes, we’ve lost a lot and we need to really absorb the loss and fear and uncertainty. Cocoon. Do whatever it takes to process the avalanche of feelings. For me, what I needed changed over the weeks.

But here’s the thing: if our heads stay steeped only in the loss, we will never be able to move forward. One day, we will start stepping out into a new world. And we need to begin, now, to prepare mentally, physically and practically for all the hard work rebuilding will take. I know, first-hand, how easily emotions can overwhelm us. But I also know that we can either let the loss consume us or use it to fuel our own regeneration.

I heard someone say: in times of crisis it’s not all about HOW you are, but WHO you are.

So, I keep asking myself: Who am I in this situation? Who do I want to be?

When I look back one day, I want remember being centered, compassionate, kind, humorous (OK, that one will be more difficult for me ). I want to have shown up for my people and the people who need me. I want to have helped reflect, ground, stabilize and, when the time comes, ready to build again.

*This is the 4th segment of my blog on life in coronavirus times. To read the first three installments, go to